Support

Answers to common questions about Mind Gym.

Reminders and progress

How do daily reminders work?

Switch on Daily reminder on the last onboarding page or later in Settings, then pick a time. If you switch it on during onboarding, Mind Gym asks for notification permission after you finish your first game; in Settings, it asks when you turn it on. The reminder is a local notification scheduled on your device; no server is involved.

If you do not get reminders, check that notifications are allowed for Mind Gym in the system Settings app (System Settings on Mac), and that Focus modes are not silencing them. Turn the reminder off in Settings at any time.

How do I back up or move my progress?

Your progress lives only on your device. In Settings, choose Export backup to save a JSON file wherever you like (Files, iCloud Drive, AirDrop, email to yourself). To restore, choose Import backup and pick that file.

A backup contains your game history, XP, Academy lessons, trophies and Memory Lab decks. It does not include your Daily results or your chimp test best. The app only writes the file where you choose to save it and sends it nowhere. Importing replaces the progress currently on the device, and the app asks you to confirm first.

How do I reset my progress?

In Settings, choose Reset all progress and confirm. This clears your game history, XP, trophies, Daily results, chimp test best, Academy lessons, peg board progress and Memory Lab review progress. Your Memory Lab decks, your display name and your settings stay, scores already posted to Game Center stay there, and you will not see the welcome steps again. It cannot be undone, so export a backup first if you might want it back. On iPhone and iPad, deleting the app removes your progress and decks. On a Mac, moving the app to the Trash does not delete its saved data.

I got a new device. Can I bring my progress?

Yes. Export a backup on the old device, move the file across, and import it on the new one. Your Daily results and chimp test best are not in the backup, so they start again on the new device.

When does a new day start on Today?

At midnight, local time. If Mind Gym is open overnight, Today switches to the new day's workout on its own. Once you have played the day's games, the main button changes to Review cards if any Memory Lab cards are due.

Memory Lab

What is the difference between Review and Practice?

When cards in a deck are due, the deck's button says Review. A review is graded: cards you get right move up a box and come back later, and cards you miss come back sooner. When nothing is due, the button says Practice. Practice replays up to 20 cards from the deck without grading them, so your boxes and review schedule do not change.

How do I delete a single card?

Open the deck. On iPhone and iPad, swipe left on the card, or touch and hold it and choose Delete Card. On a Mac, select the card and press Delete, or right-click it and choose Delete Card.

What does "Reset missed cards to box 1" do?

By default, a card you miss drops two boxes (never below box 1). Turn on Reset missed cards to box 1 in Settings to send a missed card straight back to box 1, as in the original Leitner system.

Accessibility and privacy

Can I reduce motion or animations?

Yes. Mind Gym follows the system Reduce Motion setting (Settings › Accessibility › Motion on iPhone and iPad, System Settings › Accessibility › Display on Mac). Springy animations become short fades across the app, including games, Memory Lab, trophies and lesson results. You can also turn off sound effects in the app's Settings, and haptics on iPhone and iPad.

Does Mind Gym work with VoiceOver?

Yes. Controls are labeled for VoiceOver, and many games adapt when it is on. Spoken Numbers reads each digit through VoiceOver. Matrix Recall reads out the lit squares, Star Path announces each star in the sequence, and Chimp Test, Pair Flip and Word Chain announce what changes on screen. In Ring Escape, VoiceOver tells you where the gap is and a tick plays when it reaches the top, so you can time your launch. Color Clash, Arrow Storm and Speed Match speak each new prompt (and whether your last answer was right, when you are not answering quickly), so you can play them by ear. Memorize phases give you extra time while VoiceOver is on.

Some games are visual or fast by nature. If something is hard to use, please tell us which game and screen and we will work on it.

Why is there no Haptics switch on my Mac?

Haptics are for iPhone and iPad. Mind Gym does not use the Mac trackpad's haptics, so there is nothing to switch off there.

Why does Settings on my Mac say to finish setting up first?

Settings opens fully once you have finished the welcome steps in the main window. Mind Gym on the Mac uses a single window, and ambient music pauses while another app is in front.

Does Mind Gym need an internet connection?

No. Mind Gym works offline: every game, lesson, flashcard deck and post-game tip is built into the app, so you can train on a plane or with mobile data switched off. Only Game Center leaderboards need a connection.

How do the leaderboards work?

If you are signed in to Game Center, Mind Gym posts three scores to Apple's Game Center leaderboards: your chimp test best, your best Daily score and your longest Daily streak. Other players see them under your Game Center name. Leaderboards are on unless you switch them off in Settings › Game Center. With them off, or when you are signed out, no scores are sent. Scores already posted stay on the leaderboards.

Is my data sent anywhere?

Only your three leaderboard scores, and only to Apple's Game Center while leaderboards are on and you are signed in. There are no accounts, analytics, ads or trackers, and nothing is sent to us. Your progress, flashcards and display name stay on your device, and the on-device Coach (Apple Intelligence) does not send anything either. Share cards go only where you send them, and can be saved to Photos with add-only access; the app never reads your photo library. Details are in the privacy policy.

Contact us

Email support@dpseven.com with your device, OS version, Mind Gym version and a short description. We aim to reply within a few days.

Email support